Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Nova Frost! Throughout the site, the terms “we”, “us” and “our” refer to Nova Frost. Nova Frost operates this store and website, including all information, content, features, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here ("Services"). Nova Frost is powered by Shopify, which provides the platform that allows us to provide our services to you.
The following terms and conditions and all policies referenced herein (collectively, the “Terms of Service” or “Terms”) describe the rights and responsibilities you have when using the Services.
Please read these Terms of Service carefully as they contain important information regarding your legal rights and cover areas such as the disclaimer of warranties and limitation of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, access or browse our online stores, or purchase any products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information provided in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are exclusively responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to represent our products and services accurately in our online stores. However, please note that colors or product appearance may appear differently on your screen depending on the type of device, device settings, and configuration used to access the store.
We do not guarantee that the appearance or quality of any products or services shown or offered in our online stores will meet your expectations or be identical.
All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of the products we offer to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Nova Frost reserves the right to accept or reject your order for any reason, in our sole discretion. Your order is not considered accepted until confirmed by Nova Frost. For your order to be accepted, your payment must be received and processed by us. Please check your order carefully before submitting; Nova Frost may not be able to accommodate cancellation requests once an order has been accepted. If an order is not accepted, modified, or cancelled, we will attempt to contact you via the email address, billing address, and/or phone number provided at the time of order.
Products you purchase are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that the products you purchase are for your personal or household use, and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and is stated in your order confirmation email. Unless explicitly stated otherwise, listed prices do not include taxes, shipping, handling, customs, or import fees.
Prices published in our online stores may differ from prices offered in physical stores or other stores operated by online or third parties. From time to time, we may offer promotions in our Services that may affect prices and are subject to Terms and Conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
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